Sales Development Representative

About Carda

Rehab is a pain. So much so that only 10% of qualifying Cardiac and Pulmonary patients attend. At Carda Health, we’ve reimagined rehab. Our program allows patients to complete inspiring, convenient, life-saving therapy remotely.

Who are we?

We are a team of clinicians, data scientists, mathematicians and repeat entrepreneurs. And a few recovering financiers. Our belief is that technology and data, when applied to the right problem, transforms people’s lives and changes even the most entrenched industries. Carda was founded by Harry and Andrew, two friends from Wharton who share a family history of heart disease and experience with poor access to care. We now work with some of America’s largest and top-ranked hospitals and most innovative insurers. We are fortunate to be backed by some of the best investors in the business who have also backed the likes of Livongo, Hinge, Calm, MDLive, and others.

Who are you?

You are a tenacious, driven, sales person and you want to make an impact. You have a proven track record of meeting or exceeding sales quotas and you want to do it at a company improving the lives of millions of Americans. It personally bothers you when you and the company are not hitting goals and you do everything you can to change that. You are a great collaborator and communicator and bring a very positive attitude to work! You are able to complete tasks and implement processes in ⅓ of the time of a peer.

What will you do?

As a Sales Development Representative (SDR) at Carda Health, your primary responsibility will be to engage with pulmonologists and other relevant healthcare professionals to establish and nurture relationships, with the goal of generating referrals for our remote cardio pulmonary rehab program. You will play a crucial role in expanding our network of referring physicians and driving the growth of our business.

More specifically your responsibilities will include:

• Conduct outbound outreach via phone, email, and other channels to pulmonologists to introduce them to Carda Health's remote cardio pulmonary rehab program.
• Educate healthcare professionals about the benefits and features of our program, highlighting its effectiveness in improving patient outcomes and reducing readmission rates.
• Build and maintain strong relationships with pulmonologists through regular follow-ups, providing ongoing support and addressing any concerns or questions they may have.
• Identify and qualify potential referral sources within pulmonology practices, including key decision-makers and influencers.
• Collaborate with the sales team to coordinate efforts and ensure a seamless transition of qualified leads.
• Keep detailed records of all interactions and maintain accurate prospect information in the CRM system.
• Stay informed about industry trends, competitive landscape, and relevant developments in pulmonary medicine to better position Carda Health's offerings.
• Achieve weekly, monthly, and quarterly targets for outreach activities, lead generation, and referral conversions.

What we look for:

• 2+ track record of exceeding sales performance metrics
• 2+ years cold calling experience in consumer facing role
• Endless desire to exceed performance metrics sent your way
• Strong attention to detail
• Ability to work in a fast paced environment with little direction
• Inherent growth mindset: you are always focused on improving faster and getting the team to do the same
• Ability to track and report on a key metric or several key metrics that define your success
• Highly collaborative and excellent written and oral communication skills. It is imperative you are able to clearly and effectively interact with members of our team in a remote environment
• Previous experience in healthcare sales or a related field is preferred.
• Strong communication and interpersonal skills, with the ability to build rapport and credibility with healthcare professionals.
• Excellent organizational skills and attention to detail.
• Self-motivated and results-oriented, with a track record of meeting or exceeding targets.
• Familiarity with CRM software (e.g., Salesforce) and proficiency in Microsoft Office suite.
• Knowledge of pulmonary medicine or experience working in a healthcare setting is a plus.
  

Nice to haves:

Experience and desire to work remotely (our whole team is remote!)

Prior experience using technology tools including GSuite, Slack

Additional Information:

This is a remote position with flexibility in working hours.

Training and ongoing support will be provided to help you succeed in your role.

Competitive compensation package including base salary, commission, and benefits.

Join us at Carda Health and play a vital role in improving patient outcomes and transforming pulmonary care. Apply now to become part of our dynamic team!